Domain knowledge that ensures creativity
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Long standing association with various international clients that spans through numerous projects, enables us to multiply the same across all assignments.
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A dedicated resource pool with a minimum ageing of 3 years with US K-12 experience in the relevant fields and sound domain knowledge is mandatory.
Flexible models that ensure scalability
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Flexible and varied pricing models are employed to meet specific business requirements.
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Multiple staffing and scalability options are applied to match varied business patterns and demands.
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Our strong infrastructure allows smooth ramping up at the shortest of notices.
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We have a record of accomplishments in surpassing service level agreement (SLA)'s commitments on delivery, quality, turn around time and productivity.
Process expertise that ensures quality
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A multi-layered proprietary process is followed to ensure the highest quality standards and a strict adherence to deadlines at all the times.
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ISO 9001-2000 certification across all processes in ManyaEPO is a testimonial to our strict adherence to formalized business processes.
Value beyond cost that ensures cost effectiveness
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We jointly identify processes and methods that can be migrated, implemented and improved upon with greater long-term efficiencies.
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Resource policies and HR practices at ManyaEPO ensure the retention percentage to remain over the 83% benchmark.
Protection measures that ensure security
- ManyaEPO ensures with absolute and stringent norms the protection of the IPR of the clients at all times.
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ManyaEPO has a comprehensive, well-drafted and executed Disaster Recovery Plan (DRP).
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All group policies and protocols are established based on the nature and descriptions of the SLA with the client.
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Fire walling between the projects is ensured and effective patch management cum update services along with a robust mechanism is maintained, which ensures smoother delivery when the operations are on the floor.
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Biometric attendance and access control system are followed to restrict unauthorized access of users.
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